In June 2014 Extramile Services was founded by Sarah and Jörn Klister in order to offer professional and creative business-solutions to other companies. While Sarah has longtime experience in the sectors of payment, customer verification, Anti-Fraud and Anti-Money-Laundering, Jörn has an especially longtime experience in the sector of customer support, complaint management, quality management, iGaming and Responsible Gaming.
Our committed team offers you an all-round customer service via phone, email, live chat or social networks, including also a structured quality and complaint management. If you request even with a specialized VIP-customer support.
Our companies’ philosophy is particularly defined by offering high quality performances with a positive and motivated team atmosphere. We are convinced that employees – especially for a good and friendly customer service – can only give their best, if they work in a friendly and pleasant atmosphere. A pleased customer can only be made through a pleased employee!
Our team is being motivated to work independently and to take over all kind of responsibilities. Furthermore they are always supported to extend their educational, professional and personal skills. We also provide our employees diverse company events, options to relax and healthy food options. We walk the Extramile for our employees so that they walk the Extramile for your customers.